Get closer to winning that tender

ten·der ·pre·neur (tĕn′dər-prə-nûr′, -no͝or′) n. A person who abuses their political power and influence to secure government tenders and contracts. A combination of the words tender and entrepreneur. [from French tendre, to offer from Old French, from entreprendre, to undertake;] Some years back it would be impossible for startups to take part in the government tender process. That was unless you were a tenderpreneur. They were known to abuse their political powers and …

Is a lack of customer service hurting your business?

What’s your customer service experience been? If it’s been anything like mine then I’m sure you have some interesting stories to tell. Some good, others bad and those downright ugly. Chances are customer service has played a part in shaping your perception of a brand or business. But gone are the days of begging for customer support. The current business environment is rife with competition and bad service is bad …

Insights from my first year as an entrepreneur

The diary of an entrepreneur  by Annabell Karanja Partner, Human Capital & Training, Afribusiness LLP This is the first of a series from entrepreneurs. They share thoughts, insights and point of view from their first time in business. We will feature a different entrepreneur to share their thoughts on business.  It’s Friday evening, I’m sitting in my office waiting for the chaos of Nairobi traffic to ease up. It’s been a long …

Not sure about registration? Here are some reasons why it should be a priority

Thinking of getting into a business. It’s easier to do it now. Gone is the era of frustration at registering your business in Sheria house. Online registration and Huduma centers have eliminated the need for complex documentation and attorneys. Thanks to innovation the process has become a lot easier. But if you’re still unsure about registration let’s look at some reasons that make it a must. Registering your company protects its identity. …

Innovation that makes business simple in Kenya

We love innovation! It’s part of the reason that we are able to make business simple for our clients. Innovation is part of the reason for the rise of youth self-employment. The dependency on location, bank accounts or even meeting face-to-face is no longer an issue. Through mobile devices, it’s much easier to start a business from anywhere. Mobile money transfer  You don’t have to open a bank account to pay …

Invest wisely, avoid the common chama pitfalls

Some years back in college, I started a chama (merry-go-round) with friends. The idea was to contribute, save and invest in a potential revenue stream. We opened a cheap current account at a local bank and contributed every month in the meetings. Unfortunately, the money was just enough to cover the bill for food and drinks. We never got to the planning stage and suffice to say six months later the …

Be your own boss but know this first

One of the reasons people insist on becoming entrepreneurs is to be their own boss. But the responsibility of entrepreneurship is a lot different than of employment. Having your own business requires a change of roles, skills, and lifestyle. Though it is easier said than done. The mental shift from employee to entrepreneur is a gradual process. It starts by understanding these realities. You are your own boss  Forget working part-time, weekends or even having a regular work day …

Want to protect your brand, register a trademark 

Your business is taking off. You have established a strong brand in your niche market and are building a loyal client base. The reputation of your business is positive due to the quality and performance of your work. Yet, competition increases the number of copycats producing poor quality products like yours. The problem occurs when your consumers start confusing the imitation with your products. By registering a trademark you can protect your …

Bust the myths, start networking now

The thought of going to a networking event paralyses me. My first instinct is often to come up with excuses to avoid having to interact with strangers. Yet, with every other session I have attended, I’ve come to realise that networking is not so bad. Some people you connect with, others you don’t and some you find you have a lot in common. It is through these interactions that I have …

Develop the entrepreneurs attitude

There is a common misconception that selling a business idea to the masses makes one an entrepreneur. Entrepreneurship is more than that. For one there are certain traits that separate seasonal independent sales people and those who make it a lifelong mission to build a business from their idea. Having the right attitude is key in determining their future as an entrepreneur. The simple truth is entrepreneurship is not for the …